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Norcold Technical Service/ Repair (fix my refrigerator!)


  • Norcold Technical Support
RRP:
$120.00
Your Price:
$70.00 (You save $50.00)
SKU:
1-techsupport
Availability:
Please allow 12 business hours for Email support. Urgent phone support will be handled ASAP on a first come, first serve basis!
Quantity:


Product Description

Get Troubleshooting Assistance For Your Norcold RV/ Marine Refrigerator!

Speak directly with a certified Norcold refrigerator technician and get your refrigerator back in working order as quickly as possible! Our technical service department is designed around conveniently solving issues by figuring out what the refrigerator is doing/ showing. You do not need to be a certified electrician or mechanic in order to troubleshoot your refrigerator and we'll show you exactly how to do it in a safe an efficient way. 

Our Guarantee!

We guarantee that we can help find the source of your issue or your money back. If we cannot locate the problem at hand, we will assist you in locating the nearest service center in your area, free of charge! 

*Please Note that we are temporarily conducting Technical Service solely through E-Mail, or Live Chat via our websites built in chat function.  When ordering Technical Service please check E-Mails often so that we can best assist you.

Our Policies and Procedures!

All of our technicians are certified Norcold Technicians and look forward to assisting you with your refrigeration needs.  

Our technicians give the safest possible information for you to follow, but if you are not comfortable in assisting with troubleshooting, please contact your local RV repair shop. We are not liable for any damage(s) or injury(s) that occur during, or are a direct result of technical support. 


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Product Reviews

Showing reviews 1-10 of 21 | Next

  1. quick and simple

    Posted by Unknown on 16th Aug 2014

    They responded quickly, asked right questions and provided the information needed to solve the problem. will use this service in future when Frig issues come up.


  2. Tech Very Helpful

    Posted by Unknown on 12th Aug 2014

    E-mail back and forth was helpful to eliminate potential problems. However, I could not get a response back after 5pm on Friday until Monday. We fixed the problem and are working good now.


  3. sevice dept

    Posted by Unknown on 11th Aug 2014

    said would take up to 12 hrs for email. Received reply within 2 hrs. Info was very helpful. Kinda pricey. I realize it takes time from your experts to help me, but all other products on my MH that I have talked to service reps has been free!!!!!!!! As a part of doing business.


  4. Price is a little to high

    Posted by Keith Oliver on 25th Jun 2014

    In my opinion the price was to high for what I got. l also should have been able to get written instructions to do what needed to do.


  5. Worked like a charm.

    Posted by Tom in Michigan on 6th Jun 2014

    I installed the wire kit because my pilot light would not stay lit. Bingo!!


  6. Just as advertised

    Posted by Mark in Ohio on 18th May 2014

    I was a little apprehensive to sign up for phone diagnosis, but it worked out better than expected. Brian contacted me right away and was very helpful in tracking down the problem.

    Well worth the $40 to get it resolved quickly. The local RV shop offered to fit me in their schedule in 30 days and diagnose for $100 per hour.

    Brian was very helpful, walked me through the steps, assisted me with questions. I am very satisfied. It also helped me learn how my fridge works.

    I hope I never have another problem, but if I do, I will use the service again. I will recommend this to anyone with a little bit of mechanical aptitude.

    Thanks!


  7. Great Tech Help

    Posted by Bob Glenn on 2nd May 2014

    Started to start up freg two days before trip. Found frig would work great on LP, but would not work on AC........Found Norcold Tech support on line. I purchased the tech support , and met with Brian via e-mail......He was great, and we reached a conclusion to the problem, and the parts are on the way..........If I need help again I will request tech support from Brian....


  8. Norcold 1200lrim shutdowns

    Posted by Gerald on 4th Apr 2014

    After several attempts to get this refrigerator working I thought what do I have to lose! Worth the $40, Brian pegged it right on the money the first time. Saved me BIG time !!!!!


  9. Fridge fix

    Posted by Unknown on 15th Oct 2013

    Brian saved me a 4 hour trip to fix the fridge. Thank you very...... Much
    Well worth the 40 bucks:))


  10. Pretty simple fix.

    Posted by Larry on 27th Sep 2013

    Don't understand why it couldn't have been mailed. It came via UPS directly to the Campground without my name on it as requested, so it took a while to get to me.
    No instructions enclosed, I guess I'll figure it out.Looks just like the one that I am replacing.


Showing reviews 1-10 of 21 | Next